Terms of service
Last updated 15 October 2026
The service
StreetScout is a web app for recording and following up door-to-door visits. By creating an account you agree to these terms.
Your account
You sign in with your email. Keep access to it secure. You must be 18 or over and use StreetScout for lawful purposes.
Subscription and payments
- The price is £7.99 a month including any VAT that applies, after a 7-day free trial.
- You enter a card to start the trial. If you do not cancel before the trial ends, you are charged and then each month until you cancel.
- You can cancel at any time in the app (Settings, Account, Manage or cancel subscription). You keep access until the end of the period you have paid for.
- Payments are handled by Stripe. We may change the price with at least 30 days' notice by email, and the change applies from your next renewal.
- If you are a consumer you have a 14-day right to cancel a new subscription. Because the 7-day trial is free and lets you use the whole service, you will not be charged during it. If you are charged and are unhappy, contact us within 14 days for a refund.
Your data and your responsibilities
You own the records you create. You are responsible for how you collect and use personal information about the people you meet, including following the law on door-to-door selling, fundraising, canvassing, data protection and marketing that applies to your trade. The guides in the app are general information, not legal advice.
Acceptable use
Do not misuse the service, try to break or probe it, resell access, or use it to harass people or to break the law.
Availability and backups
We work hard to keep StreetScout running but cannot promise it will always be available or error free. Your data is stored on your phone, so keep a backup (Settings, Save backup) and do not rely on a single device. We are not liable for data lost because a phone was lost, reset or cleared.
Liability
Nothing in these terms limits liability that cannot be limited by law, including for death or personal injury caused by negligence or for fraud. Otherwise, to the extent the law allows, our total liability to you is limited to the amount you paid us in the 12 months before the claim, and we are not liable for lost sales, lost profit or indirect loss.
Ending the service
You can delete your account at any time. We may suspend or close accounts that break these terms. If we ever close StreetScout we will give you notice and time to save a backup.
Law
These terms are governed by the law of England and Wales. Consumers in Scotland or Northern Ireland keep the protection of their local laws.